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Hail Damage Estimation

If your vehicle has endured the wrath of a hailstorm, Hail Otto is your trusted partner in accurately assessing the damage. Our professional and efficient 'Hail Damage Estimation' service ensures you're well-informed about the cost and extent of necessary repairs.

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Booking a Claim: Our Hail Damage Estimation Process and Benefits

Appointment Booking

Scheduling an appointment for hail damage estimation is seamless with our intuitive online tool. We've designed this tool to provide a hassle-free booking experience, making the process of initiating repairs swift and efficient.

Damage Estimation Process

We utilize the innovative DRIVEnSCAN technology for meticulous hail damage assessments. Upon arrival, a barcode is placed on your windshield for identification. A trained technician drives your vehicle through the scanner, which generates a detailed damage report in 5 minutes. This process also includes capturing photographs and noting any additional damage to ensure a comprehensive estimate, following which you are free to go.

inspecting a car before it goes through the scanner

Site Arrival and Technician Meeting

Upon arriving at the scanning site, a trained Hail Otto technician will greet you. Our professionals are well-versed in customer service and technical knowledge, ensuring your needs are comprehensively addressed from the very beginning.

Detailed Report Delivery

Upon completion of the estimation, within a short span of just 5 minutes, we provide you with an all-encompassing report that outlines the degree of hail damage to your vehicle and an estimation of the potential repair costs. This detailed report is designed to provide full transparency about the state of your vehicle's damage. It includes photographs, notes on any additional damage, and an itemized breakdown of repair costs.

Precise Damage Estimation

Our hail damage estimates are meticulously detailed, ensuring all aspects of the damage are considered. This thorough approach provides a transparent understanding of the potential repair costs, allowing for informed decisions regarding vehicle repairs.

Continuous Support

Navigating through the repair process after a hailstorm can be overwhelming. To ease this, we serve as your primary contact throughout all stages of the repair process. From estimate booking to general inquiries and processing additional parts, we ensure seamless communication and support.

Efficient Process

Time is valuable, especially in the aftermath of a hailstorm. Our process is designed to be efficient, requiring minimal time onsite. The innovative DRIVEnSCAN technology expedites the scanning process, providing high-precision results within minutes.

A Guide to Our Large Fleet Estimations

an aerial view of a parking lot filled with lots of cars .

01

Understanding Large Fleet Estimations

When hailstorms hit, they can cause extensive damage to large vehicle fleets. It's crucial to assess this damage accurately and quickly for insurance purposes and to restore the fleet to full operation. Our comprehensive estimation service caters specifically to these large-scale needs.

02

Convenient On-Site Scanning

Our unique mobile estimating scanner brings the technology directly to your lot. This on-site assessment allows us to evaluate each vehicle's condition accurately, saving you the hassle of transporting your vehicles to a different location for evaluation.

03

Detailed Damage Reports

Our service goes beyond mere dent counting. We provide complete estimates that include additional parts needed, panel replacement recommendations, and a precise count of all dents. This in-depth analysis ensures accurate repair cost calculations and efficient repair planning.

04

Streamlined Fleet Communication

For large fleet estimations, we understand that time is of the essence. That's why we encourage direct contact with us. We're ready to provide prompt responses and dedicated support, ensuring a smooth and efficient estimation process.

The Future of Precise Auto Damage Assessment is Here with Hail Otto

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FAQs

  • What can I expect from my hail damage estimation appointment with Hail Otto?

    Upon scheduling your appointment at your nearest location, you'll receive email and SMS reminders to ensure you don't miss out. Once at our scanning site, our trained technicians will assist you throughout the process, providing an accurate vehicle dent count, a complete estimate that includes additional parts if any, and an estimated total dollar amount of damage. 


    In the second phase, an estimated timeline for call back for Paintless Dent Repair (PDR) work booking is provided. We understand the urgency when a hail storm causes extensive damage to your vehicle, and we strive to provide all the answers to your hail claim questions promptly. 


    Finally, rest assured that your vehicle will be repaired to the Original Equipment Manufacturer (OEM) standard. All dents on your vehicle, including door dings and hail repair, will be fixed. Pre and post scans are done to ensure thoroughness. There may also be potential for calibration requirements, which will be communicated clearly.


  • How does Hail Otto work with insurance providers to ensure accurate and fair estimates?

    We manage the customer from the initial point of contact, offering a fully integrated system that allows customers to book in multiple cities across North America. This creates a full itinerary for scanning sites after hail events. Customers will be reminded of their appointments through SMS texting and emails. 


    In terms of accuracy, honesty, and efficiency, we pride ourselves on providing complete hail estimates for every vehicle we handle. Our estimates are 99% accurate to the actual dent count on the vehicle. Once estimates are completed, we work alongside insurance adjusters to ensure estimates meet the standard of the insurance companies. 


    Lastly, once the estimate is finalized within the Hail Otto portal, it's authorized, creating a record that cannot be changed or adjusted before it's inputted into a Mitchell Repair system.


  • How does Hail Otto support PDR technicians in providing comprehensive and efficient services?

    As a PDR technician, you can expect complete estimates that have been approved, along with accurate dent counts. We provide live metrics of work volumes, including how many jobs have been completed and are available, the average claim amount, and the average time to complete a job. 


    Additionally, we understand that compensation is crucial. Hence, we offer exceptional compensation that is higher than the industry standard. This ensures that our technicians are motivated and committed to delivering high-quality service. 


  • What if additional, non-hail related damage is found during the estimation process?

    In cases where additional, non-hail related damages are discovered during the estimation process, we ensure transparency and clear communication with both the customer and the insurance provider. 


    The additional damage is documented and included in the estimate report. This information is then discussed with the customer and the insurance provider to decide on the best course of action for repair. Our goal is to provide comprehensive services while maintaining honesty and integrity.

What Our Clients Say

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